Privacy Policy for PulsePaceBD.com

Welcome to PulsePaceBD.com! At PulsePaceBD, we are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website, as well as your rights and choices regarding your data.

1. Information We Collect

We collect various types of information to ensure a seamless shopping experience and improve our services. The information we may collect includes:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Account Information: Username, password, and other account details to facilitate secure access to your account.
• Payment Information: Credit/debit card details and transaction data (secured by encryption), used exclusively for payment processing.
• Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, and device ID.
• Cookies and Usage Data: Information collected through cookies and other tracking technologies that help us understand how you navigate and use our website.

2. How We Use Your Information

The information we collect is used for various purposes, including:

• Order Processing: To process, verify, and fulfill orders and to keep you informed about your order status.
• Personalization: To enhance your shopping experience by showing you relevant products and offers.
• Customer Support: To respond to your inquiries, provide support, and assist you with order issues.
• Communication: To send updates, promotional offers, and other marketing communications (with your consent).
• Site Improvement: To analyze website usage, improve site functionality, and optimize user experience.
• Legal Compliance: To comply with legal obligations, protect against fraud, and enforce our terms and conditions.

3. Information Sharing and Disclosure

PulsePaceBD does not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: Trusted third-party vendors, such as payment processors, shipping companies, and analytics providers, to perform essential services on our behalf.
• Legal Compliance: When required by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. This helps us remember your preferences, analyze site usage, and improve our marketing efforts. You can control your cookie preferences through your browser settings, though this may affect your browsing experience.

5. Data Security

PulsePaceBD takes data security seriously. We implement industry-standard security measures, such as encryption, secure servers, and access controls, to protect your information. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Data Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal data we hold.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time.
• Restriction: Request restriction of our processing of your data in specific circumstances.

To exercise these rights, please contact our support team via the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

PulsePaceBD does not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child, we will take steps to delete it as quickly as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page with an updated "Last Revised" date at the top. We encourage you to review this page regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: support@pulsepacebd.com
• Address: Mirpur, Dhaka, Bangladesh

Thank you for trusting PulsePaceBD with your personal information. We are committed to protecting your privacy and ensuring a secure online shopping experience.